I1rm Privacy Policy — User Information Protection
Updated: 2026. This policy explains how i1rm collects, uses, and protects your data.
Information We Collect from You
When you register and use the i1rm platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically as you use the platform.
- Full name and chosen username
- Email address for login and communications
- Phone number for two-factor authentication
- Date of birth for age verification
- Identity information when required for withdrawal verification
- IP address and browser type used
- Device type and operating system
- Transaction information in MYR (Malaysian Ringgit)
- Local payment methods used (e.g. e-wallets, bank transfers)
- Usage data and activity history on the platform
How Your Information Is Used
The information collected is used to process account registration, verify user identity, handle MYR deposit and withdrawal transactions, and provide access to all gaming and betting services on i1rm. Without this information, the platform cannot operate safely or efficiently.
User data is used to detect and prevent fraudulent activity, stop multiple account creation, monitor suspicious transactions, and ensure compliance with i1rm's internal policies. This includes age verification and maintaining transaction records required for internal audits.
We use your email address and phone number to send transaction notifications, account updates, customer support responses, and service-related information. You can manage your communication preferences through your account settings.
Aggregated usage data helps us understand how users interact with the i1rm platform, identify technical issues, and make improvements to the interface, performance, and overall experience for Malaysian users.
Cookie Usage & Session Tracking
I1rm uses cookies and similar session tracking technologies to enhance the user experience on the platform. Cookies are small data files stored on your device when you visit our website.
I1rm uses several types of cookies:
- Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login status during an active session.
- Security Cookies: Helps detect unauthorised access attempts and protects your account from suspicious activity.
- Preference Cookies: Saves your language preference and display settings so you don't have to reconfigure them on every visit.
- Analytics Cookies: Collects aggregated, anonymised usage data to help us understand platform usage patterns.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality, particularly those required for login authentication.
Data Storage, Security & Information Sharing
How Your Data Is Protected
I1rm implements robust technical security measures to protect your personal data. All communication between your device and i1rm's servers is encrypted using industry-standard SSL protocols. User passwords are never stored in plain text — they are processed using a secure one-way hashing method.
Access to user data on our end is restricted to staff with a legitimate operational or support need. All personnel with access to sensitive data are bound by strict confidentiality agreements.
Sharing with Third Parties
I1rm does not sell or rent user personal data to any third party. Your information may be shared with payment service providers that process your MYR transactions, solely for the purpose of completing those transactions. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose. In very limited circumstances, data may be disclosed to relevant authorities where required by law.
Your Rights as an i1rm User
As an i1rm platform user, you have several rights regarding your personal data, all of which we fully respect:
You have the right to request a copy of the personal data we hold about you. Submit your request via our support email.
If you find that personal information we hold about you is inaccurate or outdated, you have the right to request a correction via your account settings or our support team.
You may request account closure and deletion of your personal data, subject to record-keeping requirements mandated by law and our internal policies.
To exercise any of the rights above, contact the i1rm support team at [email protected]. We will process your request within a reasonable timeframe and keep you informed of the outcome.
Policy Changes & How to Contact Us
I1rm reserves the right to update this Privacy Policy at any time to reflect changes in our data handling practices or applicable legal requirements. When significant changes are made, we will notify users via in-platform notifications or email.
The date of the latest update will always be displayed at the top of this page. It is your responsibility to check this page periodically. Continued use of the i1rm platform after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your data privacy, don't hesitate to reach out to our team:
- Email: [email protected]
- Response time: within 1–3 business days
- Service language: Bahasa Melayu
